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Public Alert No. 024/2020-European Union Rapid Alert System Recall Symex Hand Sanitizers

October 27, 2020,

The National Agency for Food and Drug Administration and Control has received information from Europeans Union Rapid Alert System (EU-RAPEX) for dangerous non-Food products on the recent recall of Symex Hand sanitizers manufactured in Turkey.

The product contains an insufficient amount of ethanol (measured value: ≤ 42 %). Consequently, it might not kill bacteria or viruses, which could then increase the risk of infection by users.

The product does not comply with the standard requirement for hand sanitizers.

Name Barcode Batch No Expiry Date Manf Date Description Origin
Symex Hand Sanitizer

Symex Hand Desinfectiemiddel

Symex Gel Mains Netoyant

5412479 025821 CSM 100220 10.02.2023 10.02.2020 60 ml Transparent plastic bottles with self-closing cap and label in different colours, depending on the perfume (blue, green, grey, pink, red or yellow).



Photo of the product

NAFDAC implores importers, distributors, retailers and consumers to exercise caution and vigilance to avoid the distribution, sale and use of Symex hand sanitizers.

Members of the public in possession of Symex hand sanitizers are implored to discontinue sale or use and submit stock to the nearest NAFDAC office

NAFDAC encourages health care professionals, consumers and patients to report adverse events related to the use of any Hand sanitizer to the nearest NAFDAC office, NAFDAC PRASCOR (20543 TOLLS FREE from all networks) or via pharmacovigilance@nafdac.gov.ng or via the NAFDAC ADR e-Reporting platform available at www.nafdac.gov.ng

NAFDAC……..Customer-focused, Agency-minded!!!

Signed Management

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